Frequently asked questions

  • Basic Coverage.
  • Delivery at the airport.
  • Unlimited kilometres.
  • Driving licence
  • Passport/Identity card
  • The age of the driver must be between 23 and 75 years old
  • Cash or card for payment of the rent
  • Driving licence
  • Passport/Identity card
  • The age of the driver must be between 23 and 75 years old
  • Cash or card for payment of the rent

Most of our cars are between 3 to 5 years old, several are newer and none of the vehicles were released before 2015. In any case, all vehicles are in excellent condition.

Yes, of course! A deposit to make a reservation is not necessary!

You can pay by credit or debit card (Visa or MasterCard), as well as by cash in Euros.

Basic Coverage

The basic cover provides the minimum level of protection and includes:

Third Party Liability Insurance: covers damage caused to third parties (e.g. other vehicles or property) and bodily injury in the event of an accident, as required by law.
Collision Damage Waiver Insurance (C.D.W.): Limits the renter’s liability for damage to the vehicle with a specified deductible amount.
Exceptions: Damage to tires, wheels, windows and the underside of the vehicle or due to negligence is not covered.

Exceptions: Damage to tires, rims, windows, the underside of the vehicle or damage due to negligence is not covered.

Exceptions: Damage to tires, rims, windows, the underside of the vehicle or damage due to negligence is not covered.

Liability Amounts:

€700 for vehicles of category A, B, C
€800 for vehicles of category D, E
€900 for vehicles of category F, X, M
€1000 for vehicles of category V
For vehicles of category L, special conditions apply on a case by case basis.

All prices are final and include Value Added Tax (VAT)

Wind (Partial) Coverage offers enhanced protection, with a reduced deductible and additional benefits. It includes the following:

Third Party Liability Insurance.
Reduced Exemption: In the event of vehicle damage or theft, the deductible is reduced, lowering the amount the renter must pay.
Coverage for Tire, Wheel and Window Damage.
Roadside Assistance 24/7.
Liability amounts are:

490 € for categories A, B, C Class
560 € for categories D, E Class
630 € for categories F, G, M, X Class
700 € for category V Class
For category L Class special conditions apply on a case by case basis.

All prices quoted are final and include Value Added Tax (VAT)

With this insurance you have 100% full coverage for the damages you are responsible for as a tenant.

In case of damage the renter must immediately inform the company and in case of an accident (with another vehicle) the renter must immediately inform the company and the police and present the police report. Otherwise the Full Cover insurance is not valid and the renter is charged for the damage as in the case of the simple Basic Cover insurance.

If you choose Basic Cover, you will need to pay a deposit. The exact amount depends on the category of vehicle and the days and period of rental. We will inform you of the exact amount by email when you confirm your booking. The deposit can be paid by cash or credit card. Upon return of the vehicle, the deposit is refunded.

You should be aware that no insurance covers:

Damage caused by violations of the Road Traffic Code (K.O.K.).
Damage caused by dangerous driving.
Damage caused because the driver was driving under the influence of drugs or alcohol.
Damage caused by an undeclared driver.
Damage caused to the interior of the vehicle.
Loss, damage or theft of the vehicle keys.
Loss or damage to the child seats, jack, safety triangle, spare tire, or fuel cap.
Damage caused to the engine because the wrong fuel was used.
Engine damage caused by driver negligence.
Damage caused because the vehicle was used on an unsuitable road or because it was used off the road.
Damage caused after the agreed return time.
Damage caused either intentionally or by the renter’s carelessness, such as: (clutch burn, tire burn, damage to the hood, trunk or roof because someone was sitting or standing there, etc.).
Damage caused by an accident and our company and the police were not notified at the time of the accident.
Damage caused during the commission of criminal offences.

You can pick up your rented car at the airports “Macedonia” of Thessaloniki, “Eleftherios Venizelos” of Athens and “Aktio” of Preveza.
It is possible to pick up the vehicle at different points within the cities, beyond the predetermined pick-up points. This service is provided at an additional charge, which varies depending on the city.

You can return the car you rented at the airports “Macedonia” of Thessaloniki, “Eleftherios Venizelos” of Athens. There is the possibility of returning the vehicle to different points within the cities, beyond the predetermined points. This service is provided at an additional charge, which is formed depending on the city.

Passenger transfer service in Northern Greece.

Unfortunately, no. Driving a rental car is only allowed in Greece, including islands.

At Thessaloniki airport:

An employee of our company will meet you in the arrivals hall with a GREKOSTAR sign and will take you by car to the company’s office, which is 3-5 minutes from the airport, we fill in the contract, check together the car of the category you booked, pay the rent and deliver the car to you.

At Athens airport:

An employee of the company will meet you in the arrivals hall with a GREKOSTAR sign, the car will be in the airport parking lot, we fill in the contract, we check together the car of the category you booked, you pay the rent and we deliver the car to you.

Thessaloniki / Athens (city / hotel / port / bus station / railway station etc.):

We agree in advance on the meeting point in case of pick-up outside the airport.

Yes, it can! You can pick up the car at any time 24 hours a day

Free of charge from 08:00 to 22:00. With an additional charge of 20 euros from 22:00 to 08:00

Yes, we will definitely offer one of the cars from the car category you have booked.

The customer is obliged to return the vehicle with the same amount of fuel with which he received it. If the fuel is less, the price difference must be paid.

In addition, you can request to pick up the car with a full tank of fuel. In this case you prepay the fuel when you pick up the car and return it empty.

Reservations are only made in a car category, not a specific model, however we will try to provide you with the specific car model you require if we can.

The rental contract is to be completed in English or Greek.

Of course it is allowed, without any financial charge on our part, to move the car by boat within Greece, to any island you choose to visit for your holidays.

You can cancel your reservation without any charge, but in case of cancellation, please inform us as early as possible.

Yes, you can. The charge for this service is 280 €.